Store Policies & Terms
Comprehensive guidelines regarding order fulfillment, express shipping, exchange protocols, custom optical prescriptions & data privacy.
Need Clarification?
Our optometry concierges are available 24/7 on WhatsApp for instant assistance.
WhatsApp SupportShipping Policy
Standard Frames
2 - 4 Business Days
Ready InventoryCustom RX Lenses
4 - 6 Business Days
Precision GlazingCourier Partners
TCS, Leopard & PostEx
Real-time TrackingExpress Nationwide Delivery Protocol
All orders are securely packaged in shock-proof custom hard cases with microfiber cleaning cloths. Real-time SMS tracking numbers are dispatched as soon as the courier scans your package.